About Shopsville

Welcome to SHOPSVILLE, the web village for all types of shoppers. This page including the documents referred to the terms and conditions on which our vendors partner supply any of their items/products listed on our site. Kindly read these terms and conditions carefully before placing orders. By entering to our site and placing an order you agreed to be bound by these terms and conditions.


Shopsville.com.kw is a website operated by Aegis Mena for Media Advertising and registered in the State of Kuwait, whose registered office located at 3rd floor, Unit 6-A Albaghli Tower, Tunis Street, Hawally. Shopsville is a business where the product/item is prepared by independent suppliers(vendor)our partners and delivered directly to the customers.


The purpose of our service is to provide you a convenient shopping experience, linking you to the  Vendors Partner and products of their choice and allowing you to order from them. 


Shopsville offers an ordering and delivery service from our Vendors Partner throughout Kuwait. Each Partner has a prescribed delivery area. This is to ensure that their products reach your door when they are at their best. If you live outside the delivery areas, a message will appear on screen notifying you that ordering online will not be possible. We do not accept orders from individuals to an area in which we do not have a Partner . Operating hours will vary depending on local trading conditions and the availability of our Vendors Partner. Please click on the relevant link to view the menus on our Service, and then click on your chosen menu which will provide you with the option to submit your order to your chosen Partner Shops.


When you place an order through our Service, an email thanking you for your order and confirming your order has been received and accepted by the Vendors Partner and Confirmation Email will be sent to you by us. The contract for the supply of any Products you order through us will be between you and the Vendors Partner and will only be formed when you have been sent the Confirmation Email or call from us. Please ensure that you have given us a correct email address as this is how we will communicate with you about your Order. Please also ensure that you provide an accurate addresses and contact numbers to ensure that your items arrive to the exact and right location. If you and someone you authorized to receive the items is not around or respond to telephonic correspondence within the stipulated time of our delivery and once drivers physically reaching your address, we reserve the right to leave the premises, and bring back the items and you will be charged for it. Shopsville seeks to provide a quality service and will be the first contact in event that there is a problem with your ordered products related but not limited to its quality and quantity. We do monitor our Vendors Partner very closely and it is most important to us that they comply with our standards and help us to maintain our reputation. We do have our friendly customer service to receive your calls and inquiry.

All Products are subject to availability. Our Vendors Partner may offer an alternative for any items which cannot provide to you. Shopsville cannot guarantee that any of the Products sold by our Vendors Partner are free of health harms its either Food or Non Food Products.


Our goal is to provide the best online shopping service if possible. Unfortunately things do not always go to plan and factors, such as traffic conditions and weather, may occasionally prevent us from achieving our targets in this regard. We will do our best to ensure that your items/products is delivered by the time specified in the email and webpage. The timing of your order is determined by taking into account the number of orders and the circumstances being faced by the Vendors Partner at that time.


You have the right to cancel an order within a reasonable time and before the order becomes a Started Order. A Vendors Partner will classify a bad order as any order which is cancelled after items has been used to start preparing the order (a "Started Order"). Customers can cancel an order by contacting the Vendors Partner . Shopsville and the Vendors Partner may cancel any order anytime with a valid supporting reasons of cancellation. You will not be charged for any orders cancelled in accordance with this clause. Any payment made prior to an order being cancelled by Shopsville  or a Partner Vendors will usually be reimbursed using the same method you used to pay for your order and if the payment was not cash the refund will depends on our bank partners agreements. Any order cancelled after it becomes a Started Order will be charged to you. Only Shopsville can determine whether an order is a Started Order or not.


The price of any Products either Food and Non-Food will be listed on our site. Prices may vary any time, but changes will not affect orders in respect of which you have been presented with the Confirmation Email. In the case of an obvious pricing mistake, we will notify you once we solve the pricing issue. You may be able to cancel your order once we notify you. Despite our best efforts, some of the items listed on our Service may be incorrectly priced. The relevant Vendors Partner will normally verify prices as part of the order process. Payment for all Products can be made by cash on delivery or debit card through our Service. Once your order has been confirmed your debit card will have been authorized and the amount marked for payment. Payment is made directly to Shopsville and is subsequently passed on to the Vendors Partner . 


If as a KNET user, you elect to save your KNET user data, your data will be cached locally on your device. You have the option to accept or decline to save your data in this manner. Whenever you update your data, your cached data will be updated automatically. At any time you can disable this feature and remove your data through your profile settings. Where you have elected to save your data as specified above, such election is entirely at your own risk and you irrevocably waive any rights you may have under any laws regulations or otherwise, now or in the future to make any claims, demands or take any actions against us, our employees, agents, affiliates, or contractors in connection to your data including (without limitation) any claims demands or actions for any accessing, theft, processing or tampering with the data. You also agree to hold harmless and indemnify each and every one of the Releasees from and against any claims of whatsoever nature and howsoever arising, including legal expenses and costs, which may be made now or in the future against them by you and/or any other party, in connection with any of the matters recited above.


To the extent permitted by law, Shopsville provides our Service and content on an "as-is" and "as available" basis and we make no representation or warranty of any kind, express or implied, regarding the content or availability of our Service, or that it will be timely or error-free or that defects will be corrected. Subject as provided below, neither Shopsville nor any Vendors Partner shall have any liability to you for any direct, indirect, special or consequential losses or damages arising in contract, tort (including negligence) or otherwise arising from your use of or your inability to use our Service. In the event that Shopsville or the Partner Vendors is found to be liable to you our total aggregate liability is limited to the purchase price of the products you have paid for in your order. This does not include or limit in any way Shopsville or any Vendors Partner liability for any matter for which it would be illegal for us or it to exclude, or attempt to exclude, our or its liability, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.


No party shall be liable to the other for any delay or non-performance of its obligations under this Agreement arising from any cause beyond its control including, without limitation, any of the following: natural act, governmental act, war, fire, flood, explosion or civil commotion. This clause shall not excuse/exempt the Customer from any payment obligations under this Agreement.


Neither you, Shopsville nor the Vendors Partner  shall be responsible for any delay or non-performance of its obligations under this agreement arising from any cause beyond its control including, without limitation, any of the following: natural act, governmental act, war, fire, flood, explosion or civil commotion.


If any provision of this agreement is judged to be illegal or unenforceable, the continuation in full force and effect of the remainder of the provisions shall not be prejudiced.


These terms contain the general detailed agreement between the parties relating to its subject matter and supersede all prior agreements its either written or verbal, arrangements and understandings between the parties relating to that subject matter.


Shopsville may revise these terms of use at any time without prior notice. We expect you to check this page from time to time to be aware on any changes we make, as these are binding on you.


The Kuwaiti courts will have jurisdiction over any claim arising from, or related to, any use of our Services. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Kuwait